Privacy Policy

This Privacy Policy explains how Print Perfection handles personal data for its print studio services, including photo and art printing, test print review, and related consultation, production, collection, and delivery activities.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
01 · Purpose

How We Use Data

We use personal data to answer inquiries, review files, prepare quotes, manage test print and final production workflows, arrange payment, coordinate collection or local delivery, maintain records, improve website reliability, and address security, fraud, or legal compliance matters.

Processing is limited to ordinary studio operations and related administration.
02 · Sharing

Service Providers

We may share data with payment processors, delivery or collection providers, hosting and IT service providers, and other operational partners that help us run the website and fulfill orders. These parties are expected to use the data only for the services they provide to us.

Operational partners receive only the information needed to perform their role.
User Rights

Your Rights

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where consent is used, it may be withdrawn for future processing.

Available rights may vary depending on the nature of the data and applicable law.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We may ask for reasonable verification and will respond within a reasonable period under applicable law.

We may need information to confirm identity before acting on a request.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage inquiries, complete orders, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.

Retention depends on the purpose for which the record was created and any legal or operational need to keep it.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from its stated effective date.

We review this policy when our practices or legal obligations change.
Privacy Contact

Contact Information

Privacy email
Telephone
+852 5140 6118
Mailing address
174, Castle Peak Road Tsuen Wan, Tsuen Wan, Tsuen Wan, Hong Kong
Privacy contact
Data category

Information We Collect

We may collect contact details, order and payment information, uploaded image files, file specifications, consultation notes, delivery or collection details, and limited technical data such as device and usage information. Where relevant to print production, we also process resolution, size, paper, finish, and proofing preferences, together with records of approvals and communications.

The categories collected depend on whether a person makes an inquiry, uploads files, or places an order.
Collection source

How We Collect Information

We receive data from contact forms, email, file uploads, payment and delivery arrangements, and messages exchanged during consultation or proof review. We may also generate internal records from file preflight checks, order status updates, and website logs used to maintain security and performance.

Some information is provided directly, while other information is created during service handling or website use.
Cookie type

Types of Cookies

Cookies may be necessary for core site functions, support preferences and session handling, or help us understand how the site is used. We do not rely on cookies to collect more information than is needed for those purposes.

We use only standard categories needed for site operation and basic measurement.
User control

Cookie Controls

You can manage cookies through your browser controls and, where available, any on-site preference tools. Blocking or deleting cookies may affect form submission, session continuity, and other basic website functions.

Browser settings may limit cookies, but some site functions may not work as intended.